Frequently Asked Questions
Everything you need to know about your favorite boba-inspired fitness fuel.
What makes Boba Tea Protein different from traditional protein powders?
Unlike traditional whey proteins that can have a chalky aftertaste, we use high-quality grass-fed whey isolate and authentic ingredients like real tea leaves and monk fruit. Our formulas are designed to mimic the exact flavor profile of your favorite boba shop drinks while maintaining a lean macronutrient profile.
Are your products lactose-free?
Our grass-fed whey protein isolate undergoes a cross-flow microfiltration process that removes the majority of lactose. While many of our lactose-sensitive customers enjoy our products without issue, we recommend consulting with a doctor or trying a sample if you have a severe allergy.
How long does shipping usually take?
Orders are typically processed within 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer returns or exchanges?
Due to the nature of food products, we cannot accept returns on opened supplements. However, if your order arrived damaged or if you received the wrong item, please contact our support team within 14 days of delivery for a replacement or refund.
Are your products tested for heavy metals?
Yes, safety and transparency are our top priorities. Every batch of Boba Tea Protein is third-party lab tested for purity, potency, and safety, ensuring they are free from harmful levels of heavy metals and contaminants.
Can I drink these if I am pregnant or nursing?
While our ingredients are generally considered safe, we always recommend showing our nutritional labels to your healthcare provider before starting any new supplement while pregnant or nursing.